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Personal Information
Frequently Asked Questions What kind of information are you interested in? Personal Information or General Records Personal Health Information What is personal information? The definition of "personal information" as given in FIPPA is recorded information about an identifiable individual, including... -
Post-traumatic Stress Disorder
Post-Traumatic Stress Disorder (PTSD) is an anxiety disorder triggered by a traumatic event that caused intense fear, helplessness or horror. It can result from a trauma an individual experienced personally, such as rape, war, natural disaster, abuse, serious accident and captivity. Individuals can... -
Post Secondary Recovery Colleges
Application of the Recovery College Model in the Post-Secondary Space The goal of the application of the recovery college model in the post-secondary space is similar to community-based recovery colleges. Post-secondary recovery colleges aim to empower young adults to become experts in their own... -
Personality Disorder
Personality is a way of describing how people think, feel and behave, such as their emotional response to an upsetting situation. Personality disorders are often diagnosed when particular elements of a person's behaviours, reactions and perceptions of the world are extreme and cause distress to the... -
Borderline Personality Disorder - Resources
We hope that the resources listed below are helpful to you while you wait for mental health services for borderline personality disorder or are between appointments. These resources are provided for informational purposes only and are not intended to be a substitute for professional medical or... -
Access to Personal Health Information
PHIPA came into effect in Ontario, on November 1, 2004. It prescribes rules for the collection, use, disclosure, security, transfer, retention and destruction of personal health information (PHI) in all types of healthcare settings, including hospitals, psychiatric facilities, laboratories... -
Access to Personal or General Operational Records
In accordance with the Freedom of Information and Protection of Privacy Act (FIPPA), which applies to Ontario hospitals on January 1, 2012, Ontario Shores Centre for Mental Health Sciences (Ontario Shores) has created this page to assist you in obtaining information and the process for information... -
Personal Information Banks (PIBs)
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Accessing Care for Borderline Personality Disorder
Borderline Personality Disorder (BPD) is a mental health condition that has an impact on the way a person thinks and feels about themselves and others. It has an effect on the way a person experiences their emotions and copes with relationships and challenging situations. Symptoms of Borderline... -
Borderline Personality Disorder - Treatment and Recovery
Having Borderline Personality Disorder (BPD) can be very intense and cause exhaustion – maybe you feel like life is getting too hard, or every attempt you make to problem solve fails. BPD symptoms show up in different ways for different people and it affects everyone differently. It’s important to... -
About #MindVine
#MindVine is the media home of Ontario Shores Centre for Mental Health Sciences (Ontario Shores), a public teaching hospital which provides a range of specialized assessment and treatment services to those living with complex and serious mental illness. At its core, #MindVine encourages conversation... -
Borderline Personality Self-Regulation Clinic
The Borderline Personality Self-Regulation Clinic at Ontario Shores provides services to individuals 18 years of age and older who are diagnosed with Borderline Personality Disorder (BPD) and are having difficulty managing their symptoms. The goals of this therapy are to reduce symptomatology... -
#NVW2021 - 'I am making a difference in the lives of people who struggle with mental illness'
I joined the volunteer team at Ontario Shores without realizing how impactful the experience would be on my personal life. I began volunteering during the COVID-19 pandemic in the Gift Shop, Drop-in Centre and at Coffee Hour. The pandemic has had an impact on my own mental health due to the social... -
#MindVine Podcast
The #MindVine Podcast features news, views and interviews related to mental health, mental illness and recovery. Hosted by Darryl Mathers, Communications Specialist at Ontario Shores, the podcast is available on Spotify and Apple Podcasts. -
Mindvine
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Aaron is Determined to Help Others Who Are Battling Mental Illness
Aaron Smith wants to save people from going to the dark places he’s been to during his recovery journey from mental illness. “I don’t want anyone to go through what I have been through,” says Aaron, a 37-year-old father of two. “But if they do have to go through what I did, I want them to know that... -
Ask the Pharmacist
Navigating the vast landscape of pharmaceuticals combined with the complexities of mental health concerns can be challenging. Mental health is a vital aspect of our overall health and wellness. We aim to empower you with the knowledge you need to make informed decisions. Do you have questions or... -
I Am Just Beginning…
This testimonial is from a Recovery College participant. Pictured above is the Recovery College team at Ontario Shores, photographed during the Recovery College Celebration this past August 2023. “My fate lies not in the labels others place for me, but for those I place myself.” My mental health... -
Start Your Journey
Welcome to Ontario Shores Centre for Mental Health Sciences, a place of healing, recovery, and hope. We are located in Whitby, Ontario and have a dedicated team who are here to support you on every step of your recovery journey. We partner with you and your loved ones to provide you with the best... -
About Patient and Family Advisors
WHY SHOULD YOU BECOME A PATIENT AND FAMILY ADVISOR? When you or your family member were using our services at Ontario Shores, did you think things could be done better? If you answered yes, the Patient and Family Advisor role could be the perfect opportunity for you! In this role, you will have the... -
Acute Stress Disorder
Individuals may develop an anxiety disorder called Acute Stress Disorder (ASD) following a traumatic event. ASD typically occurs within one month after the traumatic event occurs. It lasts at least three days and can persist for up to one month. People with ASD have symptoms similar to those seen in... -
For the Media
Ontario Shores Centre for Mental Health Sciences (Ontario Shores) is committed to accurate and timely information to the media. However, we must strike a delicate balance between the media's interest and our responsibility to safeguard the patients' right to privacy and confidentiality, especially... -
Mental Health First Aid (MHFA)
Mental Health First Aid (MHFA) is a two day training course, which is similar to Standard First Aid/CPR. MHFA gives you the knowledge and the skills to assist someone in a mental health crisis. This course comes with certification from the Mental Health Commission of Canada.